Terms of Use
Last Updated: March 26, 2025
1. Acceptance of Terms
By accessing or using the services provided by Power Web Hosting ("we," "us," or "our"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use our services.
2. Acceptable Use
You agree not to use our hosting services for any of the following purposes:
- Hosting, distributing, or linking to adult content, pornography, or explicit material.
- Hosting or distributing warez, pirated software, torrents, or any content that infringes on intellectual property rights.
- Engaging in illegal activities, including but not limited to hacking, phishing, or distributing malware.
- Any activity that violates local, state, national, or international laws.
We reserve the right to suspend or terminate your account without notice if you violate these restrictions.
3. HIPAA Compliance
Our hosting services are not HIPAA compliant. You may not use our services to store or process protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). You are solely responsible for ensuring compliance with applicable regulations if you handle such data.
4. Billing and Payment
We offer two billing plans:
- Monthly Plan: $15/month, billed monthly.
- Yearly Plan: $144/year (20% discount off the regular $180/year rate), billed annually.
Payment is due in advance via our accepted payment methods (to be specified at checkout). Failure to make timely payments may result in suspension or termination of your services. All fees are non-refundable except as outlined in our Money-Back Guarantee below.
5. Money-Back Guarantee
We offer a 30-day money-back guarantee for new customers. If you are not satisfied with our services within the first 30 days of your initial subscription, you may request a full refund by contacting our support team. Refunds will be processed within 7-10 business days. This guarantee applies only to hosting fees and does not include additional services or domain registration fees.
6. Coupons for First-Time Users
First-time customers may be eligible for promotional coupons or discounts at signup. These offers are one-time use only, non-transferable, and cannot be combined with other promotions unless explicitly stated. Details of available coupons will be provided at checkout.
7. CPU, Bandwidth, and Disk Usage
All use of hosting resources provided by Power Web Hosting is subject to these Terms and our Acceptable Use Policy.
- Hosting Space: Your hosting space is intended for web files, active email accounts, and content directly related to your website(s). It may not be used for general storage purposes (e.g., offsite backups of electronic files), email archiving beyond active use, or as an FTP hosting service. We’re all about keeping your site running smoothly, not turning our servers into your personal storage unit!
- CPU and Disk Usage: We monitor CPU and disk usage to ensure all customers enjoy the reliable service we promise. Excessive usage—defined as activity that significantly impacts server performance or other users’ services—will trigger a friendly review from our team. If we spot an issue, we’ll notify you and work with you to resolve it. Our goal? Happy servers, happy customers.
- Bandwidth: We provide unmetered bandwidth, but we keep an eye on usage to maintain performance across the board. Excessive bandwidth consumption that affects service quality may lead to a chat with our support team to find a solution that keeps everyone online and thriving.
8. Service Uptime and Limitations
While we strive for 100% uptime (as per our tagline, "our servers are never down"), we do not guarantee uninterrupted service. We are not liable for losses caused by downtime due to maintenance, technical issues, or events beyond our control (e.g., natural disasters, cyberattacks).
9. Termination
We reserve the right to terminate or suspend your account at our discretion, with or without notice, for violations of these Terms or for any other reason we deem necessary to protect our services or other customers.
10. Indemnity
You agree to indemnify, defend, and hold harmless Power Web Hosting, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our services, your violation of these Terms, or your violation of any rights of a third party.
11. Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Power Web Hosting does not warrant that the services will be uninterrupted, or error-free. You use our services at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, Power Web Hosting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising from these Terms or your use of our services shall not exceed the amount you paid for the service in the preceding 12 months.
13. Arbitration
Any disputes arising out of or relating to these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in [City, State], and the arbitrator’s decision shall be final and binding. You agree to waive any right to a jury trial or to participate in a class action lawsuit. Each party shall bear its own costs and attorneys' fees associated with the arbitration, unless the arbitrator determines otherwise.
14. Changes to Terms
We may update these Terms from time to time. The most current version will be posted on this page with the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.
15. Contact Us
If you have questions about these Terms, please contact us at support@powerwh.com. Or use the form to Contact Us.